ARK was recommended to us by a friend. Karen was very professional and helpful. She guided us through the (what was to us an extremely complicated) whole process to the final will. It was carried out via video, telephone and email due to the lock down and restricted movements, this did not diminish the process or the service Karen provided. We were kept informed at all points during the writing, we were given plenty of time to ponder and never felt rushed or pressured. Would highly recommend.
Mr and Mrs W, Welwyn Garden City, September 2020
My wife and I would like to send our personal thanks to Karen from A.R.K. Lasting Powers & Wills.
After much procrastination, my wife and I finally got up the courage to ask Karen to set up lasting powers of attorney. Karen was old fashioned customer service personified; she could not do enough for us.
Karen set up a meeting at our convenience, explained what everything meant and what were the steps to get the orders set up. Karen made it simple, she put everything in accessible terms, so it was easy for us to understand. No question we asked felt silly or too much trouble.
The cherry on the top….. it’s a legal document so there is a lot of documentation and a lot of pages to sign, Karen even made this simple, we had an easy to follow cheat sheet and all the places we had to sign were marked with the correct names… brilliant and uncomplicated.
Both my wife and I would thoroughly recommend Karen from A.R.K Lasting Powers and Wills, we would trust her to do a brilliant professional job in all her dealings.
Thank you for the good old-fashioned customer service.
Mr and Mrs H, Welwyn Garden City, August 2020
We contacted this company to get our Wills written just before this awful pandemic broke, so have been dealing with Karen both before and during these uncertain times. Karen has been extremely helpful in navigating us through this very personal process, explaining anything we didn’t understand in plain and simple terms. The service provided has been first class and we won’t hesitate in using the company again with other matters.
Mr and Mrs F, Knebworth, June 2020
We recently called A R K to draw up new Wills for us as ours we last updated in 1989.
Karen visited us at home, at a time convenient to us and instantly made us feel comfortable by explaining the process in straightforward clear terms.
Karen did all the work whilst we just answered her questions, she took the information away and a few days later we received draft copies to check and approve.
Great service from a reliable company. Thank you A R K”.
Mr and Mrs G, Stevenage, February 2020
We contacted Karen to enquire about Mirror wills. Right from the beginning we received an amazing and professional service, everything was clear and not too much problem! Great pleasure to meet Karen and work with her to cover all aspects of our life on paper! Could not recommend enough! Thank you!
Mr & Mrs D, Stevenage, January 2020
Thank you so much for helping with my Will…great service and very quick response, I would recommend A.R.K to friends and family.
Ms W, Luton, November 2019
A helpful friendly service, highly recommended, 10 out of 10.
Miss D, Ware, October 2019
We would both like to say that the Will writing service was excellent. We were very impressed with Karen and her attention to detail. We have recommended her to a number of our friends and we know of others who have equally been impressed
Mr & Mrs H, Stevenage, July 2019
We have now dealt with Karen at ARK for both my mother’s Will and Power of Attorney. On each occasion Karen came to the house, which was convenient and also less formal. This assisted in helping us to discuss with Karen mum’s wishes and preferences in a more relaxed environment. Karen is also very good at putting people at ease to help discuss these sensitive issues. She both advised and guided where necessary to make the necessary decisions and then ensured the paperwork was with us for approval and signature within the time she outlined.
We would have no hesitation in recommending her services to others.
Alison R, Welwyn Garden City, May 2019
Thank you so much for making my Will an easy, professional and friendly process.
Will definitely recommend your services to others.
Ms D, Hitchin, May 2019
Karen was great she explained everything about the will process really simply. She wanted to make sure I was happy about the whole process too. Fantastic and friendly service. 5 Stars.
Mrs S, Hitchin, April 2019
I used Ark lasting powers and wills to help my elderly friends get organised and not worry about their funeral arrangements, wills and lasting power of attorney’s.
They were so pleased how Julie made them feel completely at ease and discussed everything with kindness, care and attention to detail.
No one really looks forward to doing funeral arrangements but my friends feel so happy and relieved they have now done it and have put the paperwork away and and forget about it, but know everything is in place which has given them total peace of mind.
We have no hesitation at all in recommending Julie, my friends could not speak any more highly of her and I also thought she was absolutely brilliant.
Miss J, March 2019
Karen has a very friendly yet professional nature, she is very helpful and took all the stress out of writing our wills. With great attention to detail she gave very good advice. Great to be able to do from the comfort of our own home. Highly recommend.
Mr & Mrs E, Stevenage, February 2019
We needed a will. In fact, with two properties and a blended family, it was long overdue.
Things were complicated in more than one area. Not knowing what to do with all the tricky bits was putting us off going ahead and sorting it out.
Karen at ARK Lasting Powers and Wills came and listened to our quandary and with her sensitive suggestions and knowledge, we were able to come up with something that we were happy to take forward for discussion.
Draft wills were produced, along with a clear guide and explanation to all the technical jargon and we were given plenty of time to discuss and review. Changes were implemented without fuss and final will was presented in a timely manner.
Karen was professional, knowledgeable and a friendly cheerful face to consult in what is a sombre subject. But she made it simple, easy and matter of fact.
If you need a will, I would highly recommend consulting Karen of ARK Lasting Powers and Wills.
Mr & Mrs H, Stevenage, October 2018
Fab! Thanks Karen. You and Jo have been excellent. We are so pleased with everything. Thank you!
Mrs G, St Albans, June 2018
Just wanted to say thanks for the funeral plan my mum died last week and its made everything so much easier.
Mrs G, Hemel Hempstead, February 2018
My wife and I had wills drawn up but they were written in such a way we couldn’t work out if our wishes were completely covered. We had already signed up with a National Will writing company only to discover that we had been misinformed about what we could include. During a chance conversation with my son he recommended Karen, being a friend of her husband, and right from the start she understood our requirements and was able to put together two draft wills that required no alteration before producing original wills. Everything is now as we want it and our thanks to Karen for the professional manner in which she conducted herself.
Mr M, Stevenage, September 2017
We wanted to write to thank you for taking time to speak to our employees at Home-Start Hertfordshire. The clear and professional advice given was valuable to the team. More importantly the information can be used to speak to families about ensuring that they have made adequate provision for their children.
You were able to show the importance of family preparation in a way that was not dramatic but clear and user friendly.
I know that a number of staff members have since contacted you for further assistance and they speak very highly of your service.
I would have no hesitation in recommending you to other organisations, individuals and especially children’s charities in the UK. Thank You.
CEO Home-Start Hertfordshire, April 2017
I contacted Karen from A.R.K. to make a Will after seeing her advert in the local magazine. I wasn’t sure what to expect but she put me at ease from the very first time we spoke. She was very friendly and easy to talk to given the sensitive nature of her visit. She explained everything in simple terms so it was all easy to understand. I also went on to do a Funeral Plan and 2 Lasting Powers of Attorney with her all at a very reasonable cost. There was no pressured sales pitch just sympathetic and informed advice. I would highly recommend Karen’s services and my daughter is going to make an appointment with her. Thank you Karen for making the whole experience stress free.
Mrs H, Stevenage, March 2017
Having recently made our will, I can highly recommend ARK Lasting Powers and Will services, offered in the comfort of your own home. We both felt so completely at ease discussing our future wishes with Karen and even set in place our Lasting power of attorney at the same time as both services are very reasonably priced.
It is never going to be easy making decisions for your future, however there may be things you have to face in the future in which you may not be able to deal with at that time. If you are like us and have been putting it off for years, do it asap to ensure your future wishes are met.
Thank you Karen for a professional service and for answering so many of questions we had.
So relieved our will is now in place.
Mrs B, Welwyn Garden City, January 2017
Karen Greenall is a Stevenage Women In Business colleague and over the past few year I have had the pleasure of getting to know her better. As she is always approachable and pleasant to talk to, I asked if she would kindly advise on the wills for my husband and I with a view to possibly drafting the documents on our behalf if we felt comfortable to proceed. I wasn’t sure what to expect and assumed it would all be very complicated, given that we both have children from first marriages. Karen made the whole process clear and straight forward, with her professional but personable manner, her clear explanations and asking the right questions to elicit the relevant information from my husband and I. Within one meeting in the comfort of our own home, we had enough information for a draft to be drawn up. I would recommend Karen’s approach and professionalism to anyone who is considering drafting or revising their will(s); I will be working with her soon with regards Lasting Power of Attorney.
Mrs K, Hitchin, October 2016
Karen did my will for me. I can’t recommend her enough. Was very helpful and explained everything in a way a younger person would understand. Thank you very much!
Miss F, Stevenage, October 2016