Julie joined A.R.K. in the autumn of 2017; and has completed specialist training to advise on important Lasting Power of Attorney (LPA) and Funeral Plan matters. Like Karen, Julie visits clients at home or talks to them on the phone or by Skype about their needs. Customer service is at the heart of A.R.K, and Julie’s approach to this important issue is no exception: she worked for H M Revenue & Customs for 40 years before taking early retirement (that’s where Julie and Karen met around 30 years ago)! With her taxes background Julie is also able to advise regarding Probate, and the process of administering an estate. She is taking the lead with this specialist area of our work. Julie has lived in Fairfield, near Hitchin, for 10 years with her husband and teenage son. She enjoys sunshine holidays and spending time with her family (when her son is home from university) and is a gym bunny – in fact, you’ll find her there most evenings!